Frequently Asked Aesthetic Questions

If you have a question about one or more of my treatments, I may have answered it below. If I haven’t, please feel free to get in touch – I will be more than happy to answer your questions.

At Haus of Brow patient safety and welfare is of the highest priority. Head of Aesthetics Mark is fully qualified in Advanced Aesthetics, fully insured, and the clinic is registered for such practices and insured and licensed by Solihull Council.

On hand for full support is a registered nurse who also prescribes the products used for treatments at Haus of Brow from reputable pharmacies. Ensuring clients receive the highest quality and safest of products.

Yes, my clinic is available for those that would like some free advice, and guidance of the treatments I offer. You can book a free consultation online or contact me directly on 07972237667. I am also available for phone and video consultations for those short of time or with further to travel.

The Haus of Brow clinic is based in Castle Bromwich, Birmingham. Address Haus of Brow, 342 Bradford Road, Castle Bromwich, Birmingham, B36 9AD.

Yes, at Haus of Brow I am pleased to be able to offer my clients Klarna which allows them to split the cost monthly or pay in 30 days with no extra charge or interest.

Yes, a small booking fee of £50 is required at the time of booking to secure your appointment online or within 24 hours of making a booking directly. This booking fee is redeemed against the cost of your treatment. The outstanding balance of your treatment is to then be paid on the day of your procedure. If you decide not to proceed to treatment, the booking fee is non-refundable. Cancellations with less than 24 hours’ notice will result in a loss of booking fee and will NOT be used towards the cost of treatment at a future point in time. If you need to rearrange or cancel your appointment, please give as much notice as possible.

Aesthetics is an art rather than a science, so results can vary from client to client. It is important to manage your expectations in terms of treatment outcome, as to achieve the desired results may result in a course of treatments as a gradual journey. Factors such as age, lifestyle, medications and even stress can affect the outcome and longevity of results -so I ask clients to bear this in mind prior to booking.

Refunds are not offered due to this as products are of the highest quality, and medically prescribed from reputable pharmacies and it is down to the individual client understanding the desired outcome vs the actual outcome of these treatments whilst also adhering to appropriate aftercare.

This depends on the treatment you have received and will be fully explained to you during and after the treatment along with written aftercare for you to follow.

Contact Haus Of Brow

If you have any other questions, that we haven’t answered above, please get in touch with us today.

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